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Shipping & Returns Policy

Shipping Information:

  • Processing Time: Orders are processed within 2-3 business days.
  • Shipping Methods: We offer standard and express shipping options. Delivery times vary based on location and selected shipping method.
  • Shipping Costs: Calculated at checkout based on weight and destination.
  • Tracking: Once your order is shipped, you will receive a tracking number via email.

Returns Policy:

  • Eligibility: Items must be returned within 7 days of receipt, unused and in original packaging.
  • Process: To initiate a return, contact our customer service team with your order details.
  • Refunds: Refunds will be processed within 5-7 business days after receiving the returned item.
  • Exchanges: We offer exchanges for defective or damaged items.

Contact Us:

For any questions or assistance, please reach out to our customer support at support@frostlaboratories.com. We are here to help!

Note: This policy is subject to change without notice. Please review it periodically for updates.